Privacy Policy

Last updated: August 23, 2026

Prism Linguistics is committed to protecting your privacy when you use our website, request a quote, book an interpreter, or order translation services. This policy explains what information we collect, why we collect it, how we use it, and the choices you have.

Information we collect

When you request a quote, place an order, apply to work with us, or contact us, we collect the details you provide. That usually includes your name, email address, phone number, organization, and the documents or booking details needed to deliver the service you asked for. Our website also collects standard analytics data (pages visited, browser type, approximate location) through cookies.

How we use your information

  • To prepare quotations and process your orders
  • To schedule interpreters and deliver translation, interpreting, and transcription services
  • To respond to your inquiries and provide customer support
  • To improve our website and services based on how visitors use them
  • To tell you about service updates or offers, where you have agreed to receive them
  • To comply with legal obligations, or to respond to lawful requests from regulators and authorities

Documents you send us

Documents submitted for translation often contain personal information. We use them only to deliver the service you ordered. Access is limited to the project team and the linguists assigned to your work, all of whom are bound by confidentiality agreements. We can sign a non-disclosure agreement on request, and we handle medical documents with the confidentiality that healthcare work requires.

When we share information

We do not sell your personal information. We share it only with the linguists and service providers who help us deliver your order, and only to the extent they need it. We may disclose information where the law requires it, to protect our legal rights, or in urgent circumstances to protect someone's safety.

How we protect your information

  • We request only the information we need to deliver the service
  • We store data securely and restrict access to people who need it for your project
  • We keep information only as long as it is needed for the service and our legal obligations
  • We correct or delete inaccurate information promptly when you tell us about it

Cookies and analytics

Our website uses cookies and Google Analytics to understand which pages visitors find useful and to improve the site. You can block or delete cookies in your browser settings; the site will still work without them.

Your choices and rights

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it to provide a service or meet a legal obligation. Depending on the state you live in, you may have additional privacy rights under state law. You can unsubscribe from marketing emails at any time using the link in the email, or by contacting us.

Contact us about privacy

If you have any questions about this policy or how we handle your information, email us at info@prismlinguistics.com or call +1 (833) 282 8883.